Privacy Policy for First American Mutual

This information is applicable, not only to our website, www.1stamericanmutual.com, but also (“the Company”) First American Mutual, as well the individual agents/representative/affiliates/partners of the company First American Mutual, in accordance with State and Federal laws, rules, governance, and regulations. As well as the governance of CMS (The Centers for Medicare and Medicaid Services), and all other relevant governing associations.

Effective Date: 01/01/2023

Updated: 2/27/2023

First American Mutual is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy describes how we collect, use, and share your personal information when you use our services or visit our website.

Information We Collect

We collect personal information when you call our Medicare or life insurance agency to inquire about our products and services. The personal information we collect may include your name, address, phone number, email address, date of birth, Social Security number, Medicare Number, Medicare login information, health information, and financial information. We may create and/or use Medicare login credentials to ensure current/pending/previous coverage, medications, doctors, and more information to help us to understand your health and individual needs. Much of this information is available in Medicare.gov

Use of Information

We use the personal information we collect to provide you with the products and services you request, to understand your individual health and needs, to process your applications for insurance, to administer your policy, and to communicate with you about your account and our products and services.

Sharing of Information

We may share your personal information with third-party service providers who help us to provide our products and services to you, including insurance carriers and other business partners. We may also share your personal information as required by law, such as to comply with a subpoena or other legal process, or to protect our rights or the rights of others.

Security of Information

We take reasonable and extensive measures to protect the personal information we collect from unauthorized access, use, and disclosure. We use secure servers and encryption technology to protect your personal information while it is in transit, and at rest. As well as generally within our own infrastructure. As a company, agency, and as individual agents/representatives of First American Mutual, our partners, and our affiliates, there are strict rules and measures put in place to protect your privacy and your personal information. In today’s world however, many companies and individuals are at risk of breaches in finances, data, and more. The internet is a global network of communication, and we cannot guarantee the safety of your data and finances due to infrastructure and/or external attacks (hackers for example). We recommend doing extensive research on ways to protect your personal information, as seniors and insurance customers are one of the many groups at risk. There are many cyber security firms that provide a service for individuals such as seniors to be better protected.

Your Choices

You have the right to access and correct your personal information. You may also opt out of receiving marketing communications from us at any time by contacting us using the information provided below.

HIPAA Privacy Practices Notice: The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule allows individuals who provide health information to covered entities or their business associates the right to receive disclosure explaining how their health information may be used and/or disclosed and how individual clients/prospects/individuals may view this information. Neither First American Mutual, our website www.1stamericanmutual.com, or our agents, will ask for or accept medical records from you. However, you may provide certain health care information about yourself to us or to First American Mutual, P.L.L.C. in order for us to assist you in applying for insurance coverage. But we only use your health care information for that purpose and for no other purpose whatsoever. Nor do we ever provide your health care information to third parties, except for the health insurance providers (or their agents) to whom you are submitting your application.

Electronic Communication (Such as email or text messages and more): We may provide links on our site for easier communication between our company and you. Information sent through email may be shared with our customer service, employees/agents/representatives, or third–party service providers. Unless specified, emails on our site are not completely secure and confidential. Other Internet users can access and view non–encrypted emails/communications/information without your knowledge or permission while the message is being sent to us, from us, or in general. For this reason, we suggest that you contact us by phone when providing us with any Personal Information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated Privacy Policy on our website and advise that you should frequently review our Privacy Policy and contact us with questions and concerns.